The Kentucky Long-Term Care Ombudsman program provides assistance and advocates for residents of nursing homes, family care homes, and personal care homes. The ombudsman regularly visits long-term care facilities to monitor care and conditions. The ombudsman receives, investigates, and works to resolve complaints regarding long-term care facilities as well as provides information and education to the general public. 


Services are available to any resident of a long-term care facility, their family or friends, or a concerned member of the community. Anyone with questions or who would like to report a concern regarding a long-term care facility can contact their local ombudsman.


There is no cost for Ombudsman services.

Provider Information

Currently, the provider of Ombudsman Services is Kentucky Legal Aide.  Persons needing to speak with an Ombudsman should contact:

Lynda Love, District Ombudsman

270-842-7587 or Toll Free: 1-800-355-7580